Effective Date: May 11, 2026

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KP Insurance Services (“Company,” “we,” “our,” or “us”) is operated by Kimberly Penny Insurance Services, LLC.  We value your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you interact with our website, advertisements, landing pages, scheduling tools, forms, SMS communications, email communications, phone calls, and related services.

By using our website, submitting your information, or communicating with us, you consent to the practices described in this Privacy Policy.

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Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• First and last name

• Email address

• Phone number

• Mailing address

• City and state

• Insurance or retirement-related interests

• Appointment requests

• Information submitted through forms, surveys, advertisements, or scheduling pages

• Any additional information you choose to provide

We may also collect limited technical and usage information automatically, including browser type, device information, IP address, and website activity used to improve user experience and website functionality, advertising performance, and service quality.

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How We Use Your Information

We may use your information for purposes including:

• Responding to inquiries and requests

• Providing Medicare and retirement education

• Contacting you regarding requested products or services

• Scheduling and confirming appointments

• Sending follow-up communications

• Providing customer support

• Improving our website, advertising, and services

• Monitoring website usage and performance

• Maintaining compliance with applicable legal and regulatory requirements

We may contact you through phone calls, email, SMS/text messaging, or other electronic communications related to your inquiry or requested services.

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SMS Communications & Consent

By providing your phone number and opting in through our website, advertisements, forms, scheduling pages, or other communication channels, you consent to receive conversational SMS/text messages from KP Insurance Services related to:

• Medicare education

• Retirement planning

• Insurance-related inquiries

• Appointment scheduling and reminders

• Follow-up regarding requested information or services

• Customer support

 

Message frequency may vary.  Message and data rates may apply.  You may opt out of text communications at any time by replying STOP. For assistance, reply HELP or contact us at: info@kpinsuranceservices.com.  SMS consent is not shared with third parties or affiliates for marketing purposes.  Consent to receive SMS messages is not a condition of purchase.

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If you do not wish to receive SMS messages, you may choose not to check the SMS consent box on our forms.

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Sharing of Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us in operating our business, including CRM systems, scheduling platforms, communication tools, website hosting providers, and marketing platforms, solely for business-related purposes.

We may also disclose information:

• When required by law

• To comply with legal obligations

• To protect our rights or property

• To prevent fraud or unauthorized activity

• With your consent

All third-party providers are expected to maintain appropriate safeguards to protect your information.

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Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

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Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

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Third-Party Websites

Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of external websites.  We encourage users to review the privacy policies of any third-party sites they visit.

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Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date.

Continued use of our services after changes are posted constitutes acceptance of those updates.

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Contact Us

If you have questions regarding this Privacy Policy or your information, please contact:  KP Insurance Services
Email: info@kpinsuranceservices.com

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